Halyard Health, a medical technology company focused on eliminating pain, speeding recovery and preventing infection, today introduced ON-Q* TRAC, an online patient engagement platform developed to help physicians and hospitals provide better post-operative patient care by delivering real-time patient feedback. By implementing ON-Q TRAC, physicians can monitor, measure and track patients' post-operative satisfaction to improve the overall patient experience.
ON-Q TRAC helps engage patients, enhance connectivity and improve collaboration between patients and physicians. Patients are enrolled in the platform before surgery and are invited to provide information at various time intervals — from pre-operative through 90-days post-surgery — via a user-friendly survey that can be completed on either a desktop or mobile device. Based on this patient input, physicians are able to track patients' pain levels and satisfaction with their treatment and care.
Using insights provided by ON-Q TRAC, physicians can proactively intervene and adjust patient care for improved outcomes. This can include reducing opioid consumption, ER visits and hospital readmissions. Studies show that increased physician to patient connectivity enhances patient satisfaction scores, helps improve outcomes and can boost reputation and referrals.
ON-Q TRAC's aggregate dashboards allow hospital administrators to detect and analyze data, identify trends and adjust protocols quickly to ensure consistent standards of care are met across procedures. This information can be used to manage costs for hospitals that are participating in the Comprehensive Total Joint Replacement (CJR) program.
"Patients expect their physicians to be engaged from diagnosis through recovery, and with new requirements of the CJR program, hospitals are even more focused on increasing the quality of patient care and satisfaction. ON-Q TRAC makes it easier for busy physicians and hospital staff to keep the lines of communication open with patients, enabling treatment decisions that are based on real-time information for better clinical success and improved patient outcomes," says Roger Massengale, general manager, acute pain, Halyard Health. "Halyard is focused on speeding recovery for healthcare providers and patients by reducing the need for opioids, and ON-Q TRAC is another important tool in our suite of products focused on improving post-operative recovery."